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Who You Need to Hire First (and Who Can Wait)

Early hiring decisions shape a dispensary’s cost structure, compliance posture, and operating discipline. Hiring too many people too soon burns capital, while hiring the wrong roles first creates gaps that are hard to correct later. Sequencing matters more than headcount.
Article Summary
  • Early dispensary hires should focus on control and compliance
  • Not every leadership role is needed before opening
  • Overstaffing before systems are built creates inefficiency
  • Hiring order affects burn rate and inspection outcomes
Overview

Why Hiring Order Matters More Than Total Headcount

In the early stages, a dispensary does not need a full retail team. It needs clarity, accountability, and compliance coverage. Hiring roles out of sequence often forces owners to pay for labor before there is productive work to perform.
First

The First Critical Hire: Operational Leadership

One person must own day-to-day execution before opening. This role coordinates vendors, prepares inspections, and translates plans into action. Whether titled General Manager or Operations Lead, this hire provides structure before scale.
Compliance

Ensuring Regulatory Readiness Early

Compliance responsibilities cannot be deferred. Someone must understand regulations, inspection requirements, and reporting obligations from the start. This may be a dedicated role or a responsibility carried by early leadership, but it must be clearly owned.