Q: How can I place an order for curbside pickup?
A: Orders can be placed at showgrowvegas.com, or through the ShowGrow Vegas app in the App store or Play Store
Q: When can I pick up my order?
A: Curbside orders can be picked up as soon as they are successfully placed! You will know your order has been received when you receive the confirmation text message.
Q: How can I pick up my order?
A: Enter our parking lot through Ft Apache. While staying in your vehicle, pull up to the security guard’s station to check in. Follow the traffic flow & arrows until you reach the pick-up area. Security will guide you where to park. Stay in your car! A budtender will bring your order to your passenger-side window. Roll down your window to accept and pay for your order. CASH ONLY. To limit physical contact, exact change is highly recommended.
Note: Per regulations, ALL passengers in the vehicle must be verified 21+ with a government-issued ID. If there are minors in the car, you will not be able to pick up your order. Do not leave minors unsupervised, we will not be able to serve you.
Q: Can I change my order when I pick it up?
A: No. Per regulations ALL orders must be placed ahead of time and we cannot make any changes on the spot.
Q: I have a defective product return, can I get it exchanged at curbside pickup?
A: No. Per regulations, we can only serve you what you ordered. If you have a defective product, reach out to us using the chat feature at showgrowvegas.com or the app so we can assist you.
Q: I’m having a problem with my order! Who should I contact?
A: The best and easiest way to contact us is through the online chat feature. Our phone lines are very busy. We will be respond to your chat inquiry within 24 hours.
Q: Why is the curbside minimum $75? These are hard times!
A: We understand. The truth is, we would not be able fill all of our orders in a single day if we did not set a minimum. We do not want you to place an order that we would fail to fulfill. We encourage our customers who normally make 2-3 purchases a week to hold off until you’re ready to place an order all in 1 go.