Return Policy

Return Policy

Overview

Due to state regulations and compliance requirements, all cannabis sales at ShowGrow are considered final. Returns or exchanges are only permitted in limited circumstances as outlined below.

Eligible Returns

  • Defective products, including manufacturing defects or damaged packaging
  • Incorrect items provided at the time of purchase
  • Products that are unopened, unused, and returned in original packaging where permitted by law

Non-Returnable Items

  • Any opened or partially used cannabis products
  • Products returned due to personal preference or dissatisfaction
  • Discounted, promotional, or clearance items
  • Products purchased from another dispensary

Return Process

  • All return requests must be made within the timeframe allowed by state regulations
  • Customers must present a valid receipt and government issued identification
  • All returns are subject to management review and compliance verification
  • Approved returns may be exchanged for the same item or store credit where permitted

About Compliance

ShowGrow operates under strict state and local cannabis regulations. Our return policy is designed to protect customers while maintaining full compliance with all applicable laws. Policies may vary slightly by location based on local requirements.